Own It. Empathy. Kindness. Ask Why. Don’t Blame. These core values guide everything we do as a company and as individuals. Every quarter, our team members have the opportunity to select someone on the team who stands out as a champion of these values.
This quarter’s winner is a shining example of what it truly means to live these core values in everything she does – meet Chala Frank!
Chala Frank
Legal Assistant
Joined Litco Law in September 2019
If you’d like to learn a bit more about our core values and get to know Chala, keep reading!
Own It – You make a difference by doing great things every single day, no matter how big or small, that make a positive impact on someone else.
“Chala manages to balance working across several teams and practice areas and yet always finds time to share her knowledge and to help her teammates. She goes out of her way to find ways to make everyone’s day better.”
“Absolutely incredible A+ player. She is attentive, compassionate, knowledgeable and dedicated to helping others learn and grow.”
“Chala not only owns her role, she makes time to make others feel great and is always positive and willing to help.”
Empathy – Walk the mile and take the extra step by understanding what someone is going through and doing something to help them.
“Chala’s empathy and kindness does not go unnoticed. She is constantly taking on tasks when others feel overwhelmed. I can’t even begin to describe the help she has been for the real estate department.”
“She lives and practices every core value on a daily basis. For example, Chala recently gave out “you matter” cards throughout the firm!”
“Chala is such a bright ray of sunshine and truly represents all our core values. She is always willing to help and takes the extra step to make you feel special.”
Kindness – Help others feel great about themselves by genuinely caring, actively listening, and being sensitive to those around you.
“Chala is always extremely sweet, kind, caring, and full of love. She’s the one who will light up any room she walks in. Willing to help with anything you need a hand with, and then some! She embodies the core values like no other.”
“It’s always a pleasure when I am able to speak with her and her level of kindness is 100/10. The cookies, little positive cards that she passes out, spreading kindness and happiness around the office.”
“She is kind and compassionate to every client and takes time out of her day to make team members smile.”
Ask Why – Challenge the status quo by not being afraid to ask the tough questions in order to find ways to improve and grow as a company and as individuals.
“Chala challenges the status quo by bringing new and innovative ideas to process improvements. She will gladly take it upon herself to implement these changes in order to benefit everyone else involved.”
“Chala is not afraid to ask why and challenge that just because we’ve done something one way forever, it does not mean that it may be the best way. She has worked on projects to streamline processes done throughout the firm with the clients being the number one priority in mind.”
Don’t Blame – Point the finger at yourself by holding yourself accountable to how you contributed to a situation and focus on finding a solution rather than laying blame.
“Chala is never one to criticize. She always takes responsibility and takes it upon herself to look into resolving an issue rather than pointing fingers.”
“Instead of blaming, Chala will focus on how to solve the problem rather than wasting time pointing the finger.”
We are very grateful to Chala for being such a bright light on the team, and an inspiration to us all!
Want to learn more about our team? Looking for career opportunities in Alberta? Curious about what makes Litco Law one of Canada’s Most Admired Corporate Cultures? Visit our careers page to learn more and view our job postings today!
